PRIVACY POLICY

1. Who We Are

Star Brain Coach™ is operated by Norbert E. van Wyk and Althea R. van Wyk. Business address: 14 Jordan Street, Pionierspark, Windhoek, Namibia. Contact: info@starcoachonline.com · +264 81 245 7167.

2. What Data We Collect

Personal data: Name and email address when you subscribe or enquire. Payment information is processed entirely by our payment processor — we do not receive, store, or access your card or banking details at any time.

Children's data: The EQ Emergency Kit Junior™ is for ages 8 to 17. A parent or legal guardian must consent to the subscription on behalf of any user under the age of 18. We do not knowingly collect personal data from a child without parental consent. Contact info@starcoachonline.com if you believe data was collected without consent.

3. How We Use Your Data

• To process and manage your subscription and deliver your unlock code.

• To respond to your enquiries and communicate important updates.

• To improve our products based on anonymised usage patterns.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Payment and Card Security

All card transactions are encrypted, 3D Secure protected, and processed by a PCI DSS compliant payment processor. Star Brain Coach™ does not store or transmit cardholder data.

5. Your Rights (POPIA)

You have the right to access, correct, or delete your personal data at any time. Email info@starcoachonline.com with subject "Data Request." We will respond within 30 days.

6. Data Security

Our website and applications use HTTPS encryption. We do not store any payment information. We use browser local storage on your device for language preferences and subscription status only — this data is never transmitted to us.

7. Contact

info@starcoachonline.com · +264 81 245 7167 · www.starcoachonline.com · Republic of Namibia